The world of Finance and accounting was the first to turn to outsourcing, and it is still the industry that outsources the most. According to KPMG, the global network of firms providing accounting and financial services (audit, tax and consultancy), 50% of banking institutions outsource some of their tasks.
Recent innovations from start-ups to large groups operating in FinTech industry offer ever faster and safer solutions to companies of all sizes, but many operations are always outsourced to service providers that have developed the necessary expertise.
There are many possible tasks in the field of financial services with varying levels of complexity. Some tasks include entering of accounting records from specific software, often through the application of changing and complex tax laws. Other tasks include the implementation of follow-up and recovery activities for recovery, carrying out numerous verification processes linked to fraud risks, etc.